Denim Tears Zip Up Hoodie

Order Processing

Most orders take 2–5 business days to be processed before they are prepared for shipment. Processing times may vary slightly during high-volume periods, holidays, or due to product availability.

Shipping & Delivery Time

After your order has been processed, items typically take around 1–4 weeks to be procured, shipped, and delivered to your door.

Due to the rare or limited nature of some of our items, additional time may be needed to source and secure certain products. In some cases, this may cause further delays beyond the standard delivery estimate.

Tracking Information

Once your order has shipped, you will receive tracking information as soon as it becomes available. Please allow some time for tracking updates to appear after your order has been shipped.

Delays

While we do our best to ensure your order arrives as quickly as possible, delays may occasionally occur due to sourcing availability, carrier delays, customs processing, holidays, or other factors outside of our control.

We appreciate your patience and understanding as we work to get your order delivered safely.

Returns Policy

Thank you for shopping with us. We want every order to arrive in the best possible condition.

Damaged Items

We accept returns if your product arrives damaged, defective, or unusable. To be eligible for a return, you must contact us as soon as possible after receiving your order and provide clear photos or video showing the damage.

Return Eligibility

Returns are only accepted for items that arrive damaged. We do not accept returns for buyer’s remorse, incorrect size selection, change of mind, or delays caused by shipping or sourcing.

How to Start a Return

To begin a return, please contact our support team with your order number, a description of the issue, and photos of the damaged product and packaging. Once reviewed and approved, we will provide the next steps.

Refunds or Replacements

After your return request is approved, we may offer a replacement, store credit, or refund depending on the situation and product availability.

Important Notice

Items must be returned in the condition they were received, including all original packaging when possible. We reserve the right to deny returns that do not meet the requirements listed above.